J. Ben Hengy, DO

J. Ben Hengy, DO - Manistee, Ludington, MIBoard-Certified: ENT, Facial Cosmetic Surgery

“I chose medicine in general because I care about people and I felt medicine would let me use all my skills to improve their quality of life. I specialize in ear, nose, throat and otolaryngic allergy because it is a very complex field and it attracted me due to the wide range of patients I can help – old and young. The intrinsic problems associated with ear, nose and throat, the complex anatomy and the interesting surgeries were all reasons I chose this field. Cosmetic surgery was an integral part of my training. The best aspect of cosmetic procedures is the joy experienced by a patient with new and improved self-esteem.

“I feel that I am an excellent listener and very compassionate regarding proper care and management for my patients. In medicine, being an excellent listener and allowing patients to properly and fully explain their problems can lead to optimum care.”

Board-Certified: American Board of Otorhinolaryngology/Facial Plastic Surgery, American Osteopathic College of Otolaryngology–Head & Neck Surgery/Facial Plastic Surgery (Certificate of Added Qualification in Otolaryngic Allergy)

Fellow: American Osteopathic College of Otorhinolaryngology–Head & Neck Surgery/Facial Plastic Surgery, American Academy of Otorhinolaryngology–Head & Neck Surgery, American Academy of Otolaryngic Allergy

Fellowship-Trained: American Osteopathic College of Otorhinolaryngology & Otolaryngic Allergy

DO: University of North Texas (Texas College of Osteopathic Medicine), Fort Worth, TX

Undergraduate: Zoology, summa cum laude, Stephen F. Austin State University, Nacogdoches, TX

Residency: Otorhinolaryngology, Facial Plastic Surgery, Bi-County Hospital (Henry Ford Hospital System), Warren, MI

Internship: Mount Clemens General Hospital, Mount Clemens, MI

Membership: American Academy of Otolaryngology–Head & Neck Surgery, American Academy of Otolaryngic Allergy, American Osteopathic Association, American Osteopathic College of Otolaryngology–Head & Neck Surgery/Facial Plastic Surgery, American Academy of Plastic Surgeons, Michigan Osteopathic Association, Alumni of the Texas College of Osteopathic Medicine, Michigan Otolaryngological Society, Michigan State Medical Society, Manistee County Medical Society, Northern Physicians Organization, Psi Sigma Alpha Osteopathic Honor Society

Andrew E. Mendians, DO

Andrew E. Mendians, DO - Manistee, Ludington, MIBoard-Certified: ENT, Facial Cosmetic Surgery

“The practice of medicine has been part of my life since childhood, when I watched my physician grandfather take care of his patients. I also enjoy the complexity of medicine and the gratification from helping patients with their care.

 “I chose Ear, Nose and Throat and Facial Plastic Surgery because of the fields’ wide array of medical problems and challenges.

 “I enjoy helping both young and old in general ENT and allergy needs as well as helping enrich their lives with facial cosmetic surgery.

 “I enjoy the creativity and thought process involved in facial plastics. I also like the intricacies of ear, nose, throat and allergy treatment.

 “One-on-one, I like to educate my patients and teach them ways to better their health and lives. I want my patients to feel confident that they’re receiving the highest-quality care.”

Board-Certified: American Board of Otorhinolaryngology/Facial Plastic Surgery, National Board of Osteopathic Medical Examiners

Fellow: American Osteopathic College of Otorhinolaryngology–Head & Neck Surgery/Facial Plastic Surgery, American Academy of Otorhinolaryngology–Head & Neck Surgery, American Academy of Otolaryngic Allergy

Residency: Otorhinolaryngology, Facial Plastic Surgery, Bi-County Hospital (Henry Ford Hospital System), Warren, MI

Internship: Bi-County Hospital (Henry Ford Hospital System), Warren, MI

DO: Michigan State University College of Osteopathic Medicine, East Lansing, MI

Undergraduate: Biology, cum laude, Michigan State University, East Lansing, MI

Membership: American Academy of Otolaryngology–Head & Neck Surgery, American Academy of Otolaryngic Allergy, American Osteopathic Association, American Osteopathic College of Otolaryngology–Head & Neck Surgery/Facial Plastic Surgery, American Academy of Plastic Surgeons, Northern Physicians Organization, Michigan State Medical Society, Michigan State University Alumni Association, Manistee County Medical Society

Rachel Vasquez, RMA, Director of Patient Services

Rachel Vasquez, RMA, Director of Patient Services - Manistee, Ludington, MI

“I enjoy making the patient look and feel their best and strive to accomplish this by being a devoted patient advocate. I have been with the practice since 1996. Over the years, I have acquired a wide range of experience to help guide our patients to customize their personalized cosmetic and ENT care plan. I am here to guarantee our patients’ needs are met whether it is accomplished with laser treatments, skin care, makeup or simply pairing them with our expert aesthetician or one of our talented physicians for their surgical or nonsurgical needs.

"My experience at Lakeshore Facial ranges from office management to assisting the physicians with surgical procedures and cosmetic injectables, performing laser treatments and cosmetic consultations, but most importantly to ensure the patient is provided with a wonderful experience at our practice.

"One of the great things about working in this practice is that I’ve met so many interesting and amazing people over the years and have developed great friendships and relationships with our patients as well as other professionals in the medical and cosmetic field. I enjoy seeing the before-and-after results of our patients, especially the life-altering cosmetic procedures that are performed on children.

"When not at work, I am vice president of a local nonprofit organization, the Stomp Out Cancer Fund or SOC Fund.  This organization provides monetary assistance to those who have been diagnosed with cancer and live in either Manistee or Mason County. I assist with the SOC fund smaller fundraising events as well as the larger events such as the Snowshoe Stampede, Tug of War and the Battle by the Lakes softball tournament. 

"I live in Manistee with my husband, Cliff, and his two sons Jordan and Justen, who attend Manistee Catholic Central and are very active in school sports. I enjoy golfing and spending time with friends and family, and I look forward to attending the Detroit Tigers opening day game with friends!"

Education: Registered Medical Assistant, Ross Medical Educational Center, Roosevelt Park, MI

Certified: GentleLase and Vbeam Lasers, Candela

Membership: Michigan State Society of American Medical Technologists

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Andrea Potter, Aesthetician

Andrea Potter, Aesthetician - Manistee, Ludington, MI"Working at Lakeshore Facial & Cosmetic Surgery Center is very rewarding. I enjoy assisting the doctors with cosmetic consultations and procedures. I especially enjoy assisting with Botox and Restylane/Perlane. I believe skin care is very important to a healthy lifestyle. It is very rewarding to educate patients on a skin-care regimen and treatments that will work for them. I enjoy seeing the results.

"In my spare time, I enjoy spending time with my family and friends. I also enjoy being outdoors, gardening, hiking, biking, camping, going to the beach and traveling"

Education: AA, Applied Science, Florida Heatlh Academy, Naples, FL

Certified: Aesthetician; Manicurist; Laser Technician; Gentlelase and Vbeam Lasers, Candela

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Ann Bray, Surgery Scheduling Coordinator

Ann Bray -Surgery Scheduling Coordinator - Manistee, Ludington, MI

"I have worked in the medical field for over 24 years, working for Dr. Hengy and Dr. Mendians sincse 2004.

"I enjoy being able to work with people who want to take care of their skin and improve their appearance. I’m happy that I am able to assist the patient in the process of having cosmetic surgery or in the treatment of caring for their skin.

"In my spare time, I love to spend time with my husband and daughter, enjoy being outdoors, going for walks, going to the beach and I like to read books."

Education: AA, Science and Accounting, Davenport College of Business, Grand Rapids, MI

Certified: Pharmacy Technician

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Anne L. Rhodea, RMA, Administrative Services Manager

Anne L. Rhodea - RMA, Administrative Services Manager - Manistee, Ludington, MI

"I came to work for Dr. Hengy and Dr. Mendians with over 11 years of Management and Administrative experience. Throughout my life, I had always loved biological sciences, mathematics and people. I love my job at Lakeshore Facial & Cosmetic Surgery Center and I am able to incorporate all of these things every day. I take a lot of pride in our practice and in helping others with their health needs.

"When not at the office, I enjoy spending time with my children, my family and friends. I like cooking, reading, solving math/logic problems, helping people outside of work and making people happy."

Education: West Shore Community College, Scottville, MI; Western Michigan University, Kalamazoo, MI; Kalamazoo Valley Community College, Kalamazoo, MI; Grand Rapids Educational Center, Grand Rapids, MI

Certified:  Registered Medical Assistant

Membership: American Medical Technologists, Michigan State Society of American Medical Technologists, American Society of Allergy Technicians, Delta Gamma Fraternity

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Pam Petersen, Billing Coordinator

Pam Petersen - Billing Coordinator - Manistee, Ludington, MI"After graduation, I was employed for 30 years as an office manager before joining Lakeshore Facial & Cosmetic Surgery Center. I enjoy working at Lakeshore Facial because I like the interaction between =the patient and myself. I am happy to assist them with any questions and/or concerns about their health issues in the billing area.

"In my spare time, I enjoy spending time with my husband and children. We have a seasonal lot near Silver Lake and love spending time in the sand dunes and beach area."

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For advanced skin and face cosmetic enhancement, come to Lakeshore Facial & Cosmetic Surgery Center.  Call Manistee at 231.398.9536 or Ludington at 231.843.6557, or fill out our online Request an Appointment form to schedule your complimentary consultation with us. We welcome patients from Cadillac, Ludington, Muskegon, Manistee, Hart, Whitehall, Baldwin and Traverse City in Manistee County and Mason County, MI.